At merino.in, we understand how much you value your every purchase. And we are committed to making your shopping experience with us as delightful as possible.
Therefore, in the rare event that you are not fully satisfied with what you ordered, just return it to us. You can conveniently initiate the return online via mail. We will ensure you get a resolution as quickly as possible. Our Returns policy may vary slightly depending on the product.
We assure you that all products sold on merino.in are brand new and 100% genuine. In case the product you received is 'Damaged', 'Defective' or 'Not as Described', our Returns policy has got you covered.
Possible resolution could be Replacement, Refund in case we are unable to provide a Replacement/Exchange. The refund amount will be credited to your account within 7 working days.
If you have received an item in a 'Damaged' or 'Defective' condition or it is 'Not as Described' by us, you may request a replacement at no extra cost.
Replacement is subject to availability of stock. If the product is out of stock, you will receive a full refund, no questions asked.
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